Carnes and Sons Air Conditioning

Your Partnership Guide to Year-Round Comfort & Smart Savings

Welcome to the Carnes family! Since 2010, we've been helping homeowners like you protect their investments and maximize comfort. This guide shows how we work together to keep your home comfortable while saving you money.

🏆 Your Premium Service Experience

Focused Excellence During Peak Hours Our master technicians deliver their best work Monday-Friday, 8 AM - 5 PM, providing you with:

Unhurried, thorough diagnostics that catch issues early
Our most experienced technicians at peak performance
Premium service at standard rates
The attention to detail your investment deserves

Smart Scheduling That Rewards Planning

First-come, first-served fairness for all
VIP fast-track for Maintenance Agreement members
Convenient scheduling with a trusted adult present
Flexible rescheduling with 24-hour notice protects your time

🛡️ Your 24/7 Comfort Security Plan

Round-the-Clock Peace of Mind When comfort can't wait, we're here with:

After-hours emergency response
Just $99 investment for immediate relief
Priority dispatch for Maintenance Agreement members
True emergencies handled first (system failures, water leaks, safety concerns)

Pro Comfort Tip: Invest $250 in a portable AC unit - your "comfort insurance policy." Like a generator during storms, you'll be the household hero when you need it most!

🤝 Your Success Partnership

We Succeed When You Succeed Together, we'll maximize your comfort and minimize costs:

Your Simple Part:

Quick monthly filter changes (prevents 80% of problems!)
Keep outdoor units clear (just like mowing around trees)
Pour vinegar down drain lines monthly (prevents expensive water damage)
Alert us early to changes (catch small issues before they grow)
Protect your warranty by calling us first

Our Expert Part:

All technical diagnostics and repairs
Warranty documentation and protection
Code compliance and safety
Professional maintenance and optimization

💰 Protecting Your Investment

Maximizing Your Warranty Value Your smart investment includes:

Full 1-year craftsmanship guarantee on our installations
Manufacturer warranties up to 10 years (we'll help you register!)
Expert guidance to maintain full coverage
Professional documentation for home value

Understanding Your Coverage Like all quality warranties, yours covers manufacturing and installation excellence. Natural wear items (like drain lines) work just like your home's other drains - simple maintenance keeps them flowing!

🏅 VIP Maintenance Membership Benefits

Join Smart Homeowners Who Save

Jump to the front of every service line
Save $99 on every emergency call
15% discount on all repairs
Annual inspections catch issues early
Warranty protection maintained automatically
Peace of mind all year long

💡 Maximizing Your System's Life

Smart Maintenance = Major Savings Your system tells you what it needs:

New sounds = Early attention saves money
Higher bills = Time for a tune-up
Uneven temps = We'll optimize your comfort
Water nearby = Check that drain line!

Protecting Your Equipment Like a luxury car, your system performs best with:

Professional-only service during warranty
Original manufacturer parts
Certified technician care
Documented maintenance history

🏠 Successful Service Visits

Preparing for Excellence Help us deliver our best service:

Provide safe, clear access to equipment
Share any relevant details (pets, recent changes)
Have a trusted adult available
Approve any necessary adjustments

Working Together Safely Your safety and ours matters most. We'll always:

Assess conditions professionally
Communicate any concerns clearly
Work together on solutions
Prioritize everyone's wellbeing

📋 Project Success Guidelines

Transparent Investment Protection

Written approval for discoveries or expansions
Code requirements explained clearly
30-day price protection on all quotes
Your home protected during all work

Quality Assurance Standards We maintain excellence by focusing on:

Performance over cosmetics
Safety over shortcuts
Long-term value over quick fixes
Your satisfaction over everything

⚡ Comprehensive Protection Details

Your Coverage Includes:

All installation craftsmanship
Manufacturer equipment warranties
Normal operation and performance

Natural Wear Exclusions (like all warranties):

Weather events and power surges
Normal drain maintenance
External electrical issues
Customer-supplied materials
Expected equipment sounds

🌟 Your Comfort Team Standards

Mutual Respect Partnership We're committed to:

Professional, courteous service
Clear, honest communication
Respecting your home and time
Earning your trust daily

Maintaining Excellence Together Our partnership thrives on:

Current accounts for seamless service
Safe working environments
Professional equipment handling
Mutual respect and communication

📞 Ready to Experience the Difference?

Join the Carnes Family Today!

Call Monday-Friday 8 AM - 5 PM: 210-600-5091
Ask about Maintenance Memberships
Emergency service always available
Experience why neighbors choose us since 2010

Your Comfort is Our Mission By choosing Carnes and Sons, you're not just getting service - you're gaining a partner dedicated to your family's comfort and your home's value.

Thank you for trusting us with your comfort. Together, we'll keep your home perfect year-round!

By scheduling service, you're joining our family of satisfied customers who understand the value of professional partnership. Welcome to worry-free comfort!